Contact
Talk to a person
Aurevia is a small British business. Emails come to the person who chose the products, not a support queue.
harrypaul152@icloud.com
We reply within one working day, usually sooner.
What to include
If your message is about an order, send your order number and, if something has arrived damaged or faulty, a photo. That usually lets us resolve it in a single reply rather than three.
Common questions
Before you write, our FAQ covers delivery times, solar performance in winter, and returns. Track Your Order explains what to do if tracking has gone quiet.
Choosing a light
Happy to help with this and we would rather you bought the right thing once. Tell us what you are lighting and roughly how big the space is, and we will tell you honestly whether something in the range suits, or whether it does not.
Business details
Aurevia
152 The Grove
West Wickham
BR4 9JZ
United Kingdom